Privacy Policy

Effective Date: May 1, 2026

The Carbone Real Estate Group ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property information

  • Home buying or selling preferences

  • Information submitted through contact forms, property inquiries, or consultation requests

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Website usage data

  • Referral sources

  • Cookies and tracking technologies

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Provide real estate services

  • Schedule consultations and appointments

  • Deliver property information

  • Send newsletters, market updates, and marketing communications

  • Improve our website and user experience

  • Analyze website traffic and performance

  • Comply with legal obligations

Communications and Marketing

By submitting your contact information through our website, you consent to receiving communications from The Carbone Real Estate Group regarding real estate services, listings, market updates, and related information.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience and collect website analytics.

These technologies may help us:

  • Understand website usage

  • Improve website performance

  • Deliver relevant advertising

  • Measure marketing effectiveness

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Services

We may use third-party service providers to operate our website and business, including:

  • Website hosting providers

  • Customer relationship management (CRM) systems

  • Email marketing platforms

  • Analytics providers

  • Advertising platforms

  • Scheduling and communication tools

These providers may have access to information necessary to perform services on our behalf but are not permitted to use your information for unrelated purposes.

MLS and IDX Information

Property listing information displayed on this website may be provided through Multiple Listing Service (MLS) and Internet Data Exchange (IDX) feeds.

While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness, accuracy, or availability of listing information. Users should independently verify all property information before making real estate decisions.

Information Sharing

We do not sell personal information to third parties.

We may share information when:

  • Necessary to provide requested services

  • Working with trusted service providers

  • Required by law, legal process, or government request

  • Protecting our legal rights, safety, or property

  • Facilitating a real estate transaction at your request

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing communications

To exercise any privacy rights, please contact us using the information provided below.

Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will take reasonable steps to remove such information.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Carbone Real Estate Group
Brokered by Real Broker, LLC

Email: hello@carbonerealestategroup.com

Richmond, Virginia